Just started here after the clinic in Elma closed. Reception staff is great, no problems there. Had two visits in two months, my diabetes prescriptions were screwed up from the get-go...and the guy had the bottles with the amounts/directions in front of him while writing the new prescriptions. Always writes EVERYTHING for no-refills (my diabetes medication is not going to change from month to month). This means I have to call in to the pharmacy for refills at least 7 days before they are due because they have to send a request to the doctor's office to be refilled. This can take up to a week. I am diabetic and this is like playing Russian Roulette with my meds if there is any kind hold up on the refills. This isn't the only issue but it is a big one. General care is poor, medical professional (not a doctor) seems uninformed not only concerning my health history but about general health conditions that have bearing on possible treatments and solutions. I was told when I asked about possible alternatives to metformin as my digestive tract is hypersensitive to the metformin which results in severe stomach discomfort, bloating, pain and severe violent diarrhea (for which I have been hospitalized for in the past and which is in my records but the guy seems clueless). "Well...it's working on keeping your blood sugar down, so we don't want to change it, just eat more celery and carrots." Seriously. Looking for a new Doctor ASAP.
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